How to Reset Ring Video Doorbell

Smart doorbells have become a common sight across UK homes, offering homeowners an extra layer of security alongside convenience. The Ring Video Doorbell is one of the most popular choices because it allows you to see who is at your door, receive instant motion alerts, and even speak to visitors through your phone. However, like all connected devices, there may be occasions when the doorbell needs to be reset. This could be due to Wi-Fi connectivity problems, a change of ownership, or persistent technical faults. Understanding how to reset a Ring Video Doorbell correctly is essential for keeping your device in good working order and ensuring it remains secure.

Why You Might Need to Reset Your Ring Doorbell

There are a variety of situations where a reset becomes necessary. One of the most common reasons is when you change your internet service provider or upgrade your router, which often requires a fresh Wi-Fi setup. A reset is also needed when you move the doorbell to a new property or hand it over to another user. In some cases, a software glitch or frozen device may also require a reset to restore normal function. Whatever the reason, knowing how to complete the reset process ensures you can quickly get your device back online.

Types of Reset Available

It is important to understand the difference between a soft reset and a full factory reset. A soft reset is usually performed by briefly pressing the setup button to place the device back into pairing mode without erasing its data. This is commonly used when updating Wi-Fi details or reconnecting to the app. A factory reset, on the other hand, wipes all stored settings including Wi-Fi details and linked accounts. This method is typically used when troubleshooting persistent problems or preparing the device for a new user.

Preparing for the Reset

Before resetting your Ring doorbell, make sure you have access to the device itself and the Ring app on your phone or tablet. If you are performing a factory reset, it is a good idea to have your Wi-Fi details ready as you will need to reconnect the doorbell afterwards. Ensuring that your mobile device is fully charged and connected to the internet will help prevent disruptions during the process.

How to Perform a Soft Reset

To carry out a soft reset, locate the setup button on your Ring Video Doorbell. On most models, this button is positioned either on the side or back of the unit. Press and hold the button for a few seconds until the light on the front begins to spin or flash. This indicates the doorbell has entered setup mode. At this stage, you can use the Ring app to reconnect the device to your Wi-Fi network or update any settings that may have been lost.

How to Perform a Factory Reset

If a full reset is required, you will need to hold down the setup button for a longer period, usually around 15 to 20 seconds. Keep holding until the light on the doorbell flashes, signalling that the device has reset to factory settings. Once complete, the doorbell will need to be set up again from scratch through the Ring app, including connecting to Wi-Fi and re-linking to your account. This ensures that any previous data, including old user details, has been completely erased.

Reconnecting Your Doorbell After Reset

After completing a reset, open the Ring app and select the option to set up a new device. Follow the on-screen instructions to scan the QR code on your doorbell and reconnect it to your Wi-Fi network. Make sure to enter the correct Wi-Fi password and test the live view function once setup is complete. This ensures the doorbell is fully functional and ready to use again.

Troubleshooting After a Reset

In rare cases, you may encounter difficulties reconnecting the doorbell after a reset. If this happens, check that your Wi-Fi network is stable and within range of the device. Some models only support 2.4GHz networks, so ensure your router is broadcasting on the correct frequency. Restarting your router and mobile device can also help resolve lingering issues. If the problem continues, repeating the reset process or consulting the Ring support section within the app may provide further guidance.

Maintaining Device Stability

Regular resets should not be necessary for a properly functioning Ring Video Doorbell. If you find yourself resetting the device often, this may point to an underlying issue such as weak Wi-Fi coverage or an outdated app. Using a Wi-Fi extender to improve signal strength near your front door and keeping the Ring app up to date can help maintain stability and reduce the need for frequent resets.

Conclusion

Resetting a Ring Video Doorbell is a straightforward process that can resolve connectivity issues, prepare the device for a new network, or restore functionality after technical problems. By understanding the difference between a soft reset and a factory reset, homeowners can choose the right method for their needs. With careful preparation and the help of the Ring app, the process can be completed within minutes, ensuring your home security remains uninterrupted.